Q & A - Questions and Answers

What if I want to quit? What if I'm not satisfied with your work?

You can cancel your agreement with us at any time. To qualify for a warranty claim, however, you must work with us for an entire year. The satisfaction of our clients is extremely important to us and we will generally go to almost any length to keep you satisfied with our progress.

However, it is important to give the process of restoring your credit time. This means sending your credit reports to us promptly upon receiving them. Also realize that the credit bureaus have 30 days by law to complete their investigation, and 15 additional days by law to send you an updated, corrected copy of your credit report. You will then immediately send them to our office, at which time we repeat the process, tackling your remaining credit issues. Remember, credit restoration is not an overnight process. Most clients see impressive results within 60-90 days, and steady results from then on until we complete our work.

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